Terms & Condition
Welcome to Rao’s Pathlab. By using our laboratory services or accessing our website, you agree to the following Terms & Conditions. Please read them carefully.
Acceptance of Terms
By booking a test, visiting our laboratory, requesting home sample collection, or using our website, you agree to comply with these Terms & Conditions.
Laboratory Services
All diagnostic tests are performed according to established laboratory standards and quality procedures. Test availability may vary depending on medical requirements and operational conditions.
Appointment and Sample Collection
Patients are requested to provide accurate personal and medical information. Home sample collection services are subject to location, staff availability, and scheduling.
Test Reports
Test reports are prepared using validated laboratory methods and are intended to assist healthcare professionals in diagnosis. Patients should consult their doctor for medical advice and treatment decisions based on the reports.
Payment
All charges for laboratory tests and related services must be paid as per the applicable pricing unless otherwise agreed. Prices are subject to change without prior notice.
Report Delivery
Reports may be provided in printed or digital format. Delivery times are estimated and may vary depending on the type of test or unforeseen circumstances.
Patient Responsibilities
Patients are responsible for following any preparation instructions, such as fasting or medication guidelines, before sample collection. Failure to do so may affect test results.
Privacy
Personal and medical information is handled according to our Privacy Policy and is protected with appropriate security measures.
Limitation of Liability
Rao’s Pathlab is committed to providing accurate and timely diagnostic services. However, we are not responsible for delays or inaccuracies resulting from incorrect patient information, improper sample collection outside our control, or circumstances beyond our reasonable control.
Changes to Services
We reserve the right to modify, suspend, or discontinue any laboratory service, pricing, or these Terms & Conditions without prior notice.
Governing Law
These Terms & Conditions are governed by the applicable laws and regulations of India.
Contact Us
If you have any questions regarding these Terms & Conditions or our services, please contact Rao’s Pathlab. Our team will be happy to assist you.