Privacy Policy
At Rao’s Pathlab, we value your privacy and are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you use our laboratory services or visit our website.
Information We Collect
We may collect the following information:
- Name, age, gender, and contact details.
- Medical and diagnostic test information.
- Doctor or hospital referral details.
- Payment and billing information.
- Information submitted through our website or contact forms.
How We Use Your Information
We use your information to:
- Process laboratory tests and provide accurate reports.
- Communicate test updates and service information.
- Improve our diagnostic services and customer support.
- Maintain medical records as required by law.
- Process payments and issue invoices.
Protection of Your Information
We take appropriate security measures to protect your personal and medical information from unauthorized access, loss, misuse, or disclosure.
Sharing of Information
We do not sell or rent your personal information. Your information may be shared only:
- With your referring doctor or healthcare provider.
- When required by law or government authorities.
- With trusted service providers who assist in delivering our services while maintaining confidentiality.
Medical Reports
Diagnostic reports are shared only with authorized individuals, including the patient, authorized family members, or the referring healthcare professional.
Cookies and Website Usage
Our website may use cookies to improve user experience and website performance. You can disable cookies through your browser settings if you prefer.
Your Rights
You may request to review or update your personal information. You can also contact us if you have any questions about how your information is handled.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact Rao’s Pathlab. We will be happy to assist you.